HELP ME.

Logon and Registration
  I'm new to the site - where do I start?
  I've registered - so what now?
  The system says that my e-mail address is already registered
  Will The One Million Masterpiece work on my computer?
  I've lost my password - can I retrieve it?
  I'm trying to login, but the system will not accept my password
  I don't have an e-mail address - can I still sign-up?
 
Drawing Your Image
  OK, I've logged in - where do I start?
  How do I draw a square?
  How do I draw a circle?
  How do I change the size of my brush / lines?
  What does the density bar do?
  What do I select from the 'Child Friendly' menu?
  I've made a mistake - what can I do?
  What are the other images around my drawing?
  How to add your title and description
  The 'Edit My Image' page is not loading correctly
 
Viewing Your Image
  Can I view a snapshot of the entire Million Masterpiece image?
  How do I zoom in / out in the image?
  What does the magnifying glass do?
  How do I move around the image?
  Am I able to see other artists profiles?
  The 'View Picture' page is not loading correctly
 
General Help
  How do I send / receive a message from other artists?
  How do I find out more about my chosen charity...
  ...and how can I donate more to them?
  My personal details have changed - can I change them online?
  I no longer wish to receive e-mails from you. Can I change my preference?
  Using the Forum & Community Pages
  How can I contact someone regarding the project?
  How can I contact someone regarding PR for the project?
  I'm interested in advertising on the site - who do I contact?
 

 
Logon and Registration
  I'm new to the site - where do I start?
  First of all, welcome to The One Million Masterpiece! To get started, you first need to register with us. Click on the 'Login / Join' button on the top bar, and you'll be taken to the Registration Page. From here, you can now enter your details, including your E-Mail Address, chosen Password and Home Town. On the next page, you'll be asked to make your donation to one of the selected charities - the minimum donation is £3.50, but if you wish to donate more, then feel free!
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  I've registered - so what now?
  Once registered, you'll receive an e-mail welcoming you to the project. Keep this in a safe place, as it will include your login details. And now - you can start drawing your picture! As soon as registration is complete, you'll be taken to our unique drawing tool - enabling you to express yourself. If you wish to start right away, Click Here to view the Interactive Help Tool.
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  The system says that my e-mail address is already registered
  This could mean that you have already registered with us. If this is the case, you can either login from the same page, or click 'Forgotten your password?' to retrieve your login details. If you haven't registered but are still getting the error message, then please contact support on help@millionmasterpiece.com
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  Will The One Million Masterpiece work on my computer?
  Our website should work on most computers, but to use the Drawing Software or Image Viewer, you may need a small, free plugin. Click Here to download this. You may also need an up-to-date browser such as Internet Explorer, Firefox or Netscape
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  I've lost my password - can I retrieve it?
  You can - just click on the 'Forgotten your password' link on the Login page, and then enter the e-mail address you used at registration. We'll then e-mail your details to you straight away.
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  I'm trying to login, but the system will not accept my password
  Check that Caps Lock isn't on, as the password is case sensitive. If you still can't login, just click on the 'Forgotten your password' link on the Login page, and then enter the e-mail address you used at registration. We'll then e-mail your details to you straight away.
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  I don't have an e-mail address - can I still sign-up?
  Unfortunetly not - but don't worry! There are plenty of free e-mail accounts available from top names including Hotmail, Yahoo! and Lycos. Sign up for an account with them for free, then you can join The One Million Masterpiece.
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Drawing Your Image
  OK, I've logged in - where do I start?
  Once you've logged in, you can now start drawing your image. You'll be directed straight to the drawing tool - and this is where the fun begins! To find out how to use the Drawing Tool, Click Here for Interactive Help.
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  How do I draw a square?
  First, you need to choose your colour from the pallette. Remember - you can always change this later by clicking 'Undo'. Then, select the 'Square' icon from the 'Tools' menu on the right. Then, place the square where you want it on the canvas, and it will begin to flash. With your mouse, "grab" one of the corners, and pull downuntil you have the right size square. You can now move the square by clicking inside the square, and dragging to the desired place.
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  How do I draw a circle?
  First, you need to choose your colour from the pallette. Remember - you can always change this later by clicking 'Undo'. Then, select the 'Circle' icon from the 'Tools' menu on the right. Then, place the circle where you want it on the canvas, and it will begin to flash. With your mouse, "grab" one of the corners, and pull downuntil you have the right size circle. You can now move the square by clicking inside the square, and dragging to the desired place.
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  How do I change the size of my brush / size?
  When drawing a line or using the Freehand Tool, you can change the size of your brush. Simply choose one of the squares under 'Brush' to your desired the size - the small square is a very thin line, the large square being a very thick line. Then, draw to your hearts content!
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  What does the density bar do?
  The density bar enables you to create even more colours. For instance, if you draw a red square, the red is very dark, or dense. If you adjust the Density Bar, you can make the colour lighter or even transparent. Have a play around! You can always start aain by clicking 'Clear All'
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  What do I select from the 'Child Friendly' menu?
  This is to protect all of our young contributors! If you feel that you picture is not suitable for children, then select 'N'. This will stop the picture being shown to anyone under the age of 16. You can always change this later on if your image changes.
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  I've made a mistake - what can I do?
  Don't worry - there are two options. If you've made a mistake during this login, you can ues the 'Undo' button to re-trace your steps. However, if you wish to change your picture completely, you can select 'Clear All' which will give you a clear white canvas once again. PLEASE NOTE - This is not reversible.
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  What are the other images around my drawing?
  These are your neighbours images - the images that will be next to yours when the final image is printed. You can find out more about them and there images by clicking on the drawing. From here, you can also send them a message and create a new friend!
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  How to add your title and description
  To add your Title and Descrption, click the 'Add your Title and Descrption' button above the drawing software. This gives you a change to describe your image to the world, as well as name it. Be as creative as you wish - give it an obvious name, or a completely personal one. Its your choice! Then, when people view your picture, they'll also know something about it. PLEASE NOTE - Be sure to save any work before leaving the pages, as unsaved changes will be lost.
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  The 'Edit My Image' page is not loading correctly
  This could be for a number of reasons. To use the drawing software, your computer needs a small plugin called Macromedia Shockwave - most modern computers have this pre-installed, but if your doesn't, Click Here to download it for free. You may also need an up-to-date browser such as Internet Explorer, Firefox or Netscape. If you are still experiencing difficulties, please contact us on help@millionmasterpiece.com
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Viewing Your Image
  Can I view a snapshot of the entire Million Masterpiece image?
  You can! Simply click the 'View Picture' button on the top bar, and you'll be taken to the Image Viewer. From here, you can zoom in and out, pan around the image from side to side and up and down, and select a certain image to view that artists profile.
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  How do I zoom in and out of the image?
  Using the zoom bar, click either the '+' to zoom in, or the '-' to zoom out. You can also use the bar itself to go up and down. Zooming out will enable you to see more of the overall image, as well to see where you picture fits in.
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  WHat does the magnifying glass do?
  Clicking on the magnifying glass enables you to choose a certain image and find out more about its artist. To use this, click and hold down on the Magnifying Glass, and drag this over the image you wish to view. A small part of the artists profile will then show up on the right, with a link to view the entire profile, or to send them a message.
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  How do I move around the image?
  You can move around the image by using the four arrow buttons on the top left hand corner of the viewer. You can either click to move a small way, or click and hold to move along faster. Alternatively, you can drag the image around by "grabbing" with your mouse, and then moving around. To get back to your image, click the 'Square' in the middle on the navigation wheel.
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  Am I able to view other artists profiles?
  You are. Simply click the 'Magnifying Glass' in the top right hand corner, then select an image. You can even send them a message!
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  The 'View Picture' page is not loading correctly
  This could be for a number of reasons. To use the image viewer, your computer needs a small plugin called Macromedia Shockwave - most modern computers have this pre-installed, but if your doesn't, Click Here to download it for free. You may also need an up-to-date browser such as Internet Explorer, Firefox or Netscape. If you are still experiencing difficulties, please contact us on help@millionmasterpiece.com
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General Help
  How do I send / receive a message from other artists?
  There are a number of ways to do this. If you are in the 'Drawing Software' you can contact your eight neighbours by clicking on their image, then clicking the 'Send a message to this artist' link. This will send them a message via the Million Masterpiece message system, where they can reply to you. The other way to contact someone is using the 'View Picture' page. From here, you can access all artists taking part. Just click on their image, then click 'View Profile' to send them a message.
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  How do I find out more about my chosen charity...
  You can find out more by clicking on 'My Charity' on your account bar. This bar will show up on every page you visit, and can be found just under the main menu at the top of the page. Once you have visited the My Charity page, you can find out about your charity, as well as upcoming events and campaigns, and there are also links to outside websites.
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  ...and how can I donate more to them?
  If you wish to donate more money to your chosen charity, click on 'Change My Details' on your account bar and you'll be taken to a page displaying all of your personal details. At the bottom, there is the option to 'Donate More!'. Click this and you'll be taken to a page enabling you to donate.
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  My personal details have changed - can I change them online?
  You can. Simply login from the 'Login / Join' page, and then from your account bar, click the 'Change My Details' link. From here, you can change everything from your Password to your E-Mail Address - and you can even donate more to your charity.
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  I no longer wish to receive e-mails from you. Can I change my preference?
  You can. Simply login from the 'Login / Join' page, and then from your account bar, click the 'Change My Details' link. From here, you can change your e-mail preferences, to either add yourself to this list, or to remove. Once removed, you will not receive any further e-mails from The One Million Masterpiece.
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  Using the Forum & Community Pages
  By clicking on the 'Community page', you have access to the forum. From here, you can express your views on everything from the piece of art itself, to your very own drawing. You can also ask other users from support, or to swap ideas. Also, clicking the the sub-menu links such as 'Celebrities' and 'Famous Artists', you can see the rich and famous in a new light through their drawings - and then, discuss them in the forum!
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  How can I contact someone regarding the project?
  If you have a general enquiry, please e-mail us at hello@millionmasterpiece.com. We cannot answer support questions at this address - please send all support requests to help@millionmasterpiece.com
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  How can I contact someone regarding PR for the project?
  For further information regarding PR on the project, please contact Laura Wood at Golden Goose PR on laura@goldengoosepr.com. We cannot answer support questions at this address - please send all support requests to help@millionmasterpiece.com
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  I'm interested in advertising on the site - who do I contact?
  To find out more about advertsiing, please contact Lee Wallis on ads@millionmasterpiece.com. Alternatively, find out more by Clicking Here
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